Privacy Policy
Welcome to panoramahills.net (“Website”), the official site for the Panorama Hills Real Estate Project, located in Hurghada, Egypt. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or interact with our Website.
By using panoramahills.net, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information from and about users of our Website:
a. Information You Provide
- Contact Forms: When you submit an inquiry or request more information, we collect your name, phone number, email address, and message.
- Booking or Reservation Requests: If you book a viewing or reserve a unit, we may collect additional details such as your preferred date/time, country of residence, and payment preferences (if applicable).
- Newsletter Sign-Up: Your name and email are collected when you opt in to receive project updates.
b. Automatic Data Collection
When you access our Website, certain data is collected automatically, including:
- Your IP address
- Browser type and version
- Device type
- Pages visited and time spent on each page
- Referring URL (how you reached our site)
We collect this data through cookies and similar tracking technologies (see Section 6).
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested information
- Process reservations or bookings
- Send you updates or promotional content, only if you’ve opted in
- Improve our Website’s performance and user experience
- Analyze user behavior and traffic patterns to optimize marketing strategies
- Comply with legal obligations
3. Legal Basis for Processing (for EEA users)
If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:
- Consent: When you voluntarily submit information through forms or sign up for emails
- Contractual Necessity: To fulfill your requests for property information or bookings
- Legitimate Interests: For analytics, marketing, fraud prevention, and improving our services
- Legal Obligations: To comply with local and international legal requirements
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Our team and sales agents to follow up on your requests
- Service providers and contractors who help us manage the Website, analytics, marketing, and communication
- Legal authorities when required to comply with legal obligations or protect our legal rights
All third parties are required to keep your data confidential and secure.
5. Data Storage and Retention
We store your information on secure servers and implement appropriate technical and organizational measures to protect it.
- Personal information is retained as long as necessary to fulfill the purposes it was collected for.
- If you request deletion or withdraw consent, we will delete your data unless we are required by law to retain it.
6. Cookies and Tracking Technologies
We use cookies to:
- Maintain session information
- Analyze how visitors use our Website
- Improve site speed and responsiveness
You can manage or disable cookies through your browser settings. However, this may affect the functionality of the Website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Withdrawal of consent (if applicable)
- Objection to processing or request to restrict it
- Data portability (in some cases)
To exercise any of these rights, please contact us at [insert contact email].
8. Security Measures
We take security seriously. All data you provide is transmitted via SSL (Secure Socket Layer) encryption. Internally, we restrict access to personal information and apply industry-standard safeguards to prevent unauthorized access, disclosure, or loss.
9. Third-Party Links
Our Website may include links to third-party websites or services. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing any personal information.
10. Children’s Privacy
This Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
11. International Data Transfers
If you are accessing the site from outside Egypt, please note that your data may be transferred to, stored, and processed in Egypt where our servers and operations are based. By using this Website, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Major changes will be communicated via a notice on our homepage or via email if applicable.
13. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Panorama Hills Hurghada
Website: www.panoramahills.net